Policies & Shipping

Pop A Pearl and Pop A Gem Policies

All sales are final. No returns, exchanges or refunds. If you want to cancel your order…your refund will be charged 5% fee of your total.
All pearls and gems have natural inclusions on them. Pearls are natural AAA quality.
We do not give appraisals for pearls or gems. Please take them to a certified jeweler. The gems are NOT the most expensive gemstones out there, but they are natural gemstones.
There will be no exchange agreements done during LIVE shows.
If multiple orders are placed for the same, shipping fee is NOT refunded. You’ll ship priority.

We ship anywhere the USPS ships!
All orders include a standard shipping fee of $4.95. You may also select USPS First Class or Priority shipping. You may also consider purchasing insurance for any gem shipments.
We are not responsible for any packages that may have been lost, not delivered, damaged, damaged items or stolen orders. You must follow through with your postmaster and/or post office for lost packages and insurance steps to follow. Please keep us up-to-date on any issues with missing packages!
We are not responsible for any added customs or vat taxes that are added to any international orders. We have no control over this.