Pop A Pearl and Pop A Gem Policies
All sales are final. No returns, exchanges or refunds. If you want to cancel your order…your refund will be charged 5% fee of your total.
- All pearls and gems have natural inclusions on them. Pearls are natural AAA quality.
We do not give appraisals for pearls or gems. Please take them to a certified jeweler. The gems are NOT the most expensive gemstones out there, but they are natural gemstones.
- There will be no exchange agreements done during LIVE shows.
- If multiple orders are placed for the same, shipping fee is NOT refunded. You’ll ship priority.
- We ship anywhere the USPS ships!
- All orders include a standard shipping fee of $4.95. You may also select USPS First Class or Priority shipping. You may also consider purchasing insurance for any gem shipments.
- We are not responsible for any packages that may have been lost, not delivered, damaged, damaged items or stolen orders. You must follow through with your postmaster and/or post office for lost packages and insurance steps to follow. Please keep us up-to-date on any issues with missing packages!
- We are not responsible for any added customs or vat taxes that are added to any international orders. We have no control over this.
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